Content moderation software helps businesses sift through user-generated content and block harmful comments, images and videos. It’s important for online dating websites, gaming apps and e-commerce brands that allow customers to review or customize products.
One way to do this is through pre-moderation. In this method, every textual or visual item is reviewed before it goes live on a platform.
Features
Content moderation software allows organizations to identify and remove inappropriate or offensive content before it reaches users. It is used by social media platforms, gaming communities and online retailers. It can also be used by media organizations to verify news stories.
The software uses deep learning technology and Alibaba’s years of Big Data analysis to accurately monitor pictures, video and text. It recognizes adverse images, videos and text dealing with illicit behavior like violence, terrorism and drugs with an accuracy rate of 95%. It offers daily access to billions of images and texts and can be customized according to the user’s needs.
It also uses Natural Language Processing software to identify negative or offensive language in comments and chatbot conversations. It can flag words or phrases that are considered sexist, racist or homophobic. It can also detect abusive language and spamming activities. These tools help to protect brands from legal issues and reputation damage caused by offensive material on their websites or channels.
Pricing
The pricing of content moderation software can vary greatly depending on the scope and complexity of your needs. Packages typically start at around $50 a month for basic filtering tools, but advanced systems may require a monthly subscription in the range of $1,000-$3,000 with additional one-time implementation and consulting fees.
A good example of this is CommunitySift, which uses an AI-powered platform that automatically filters and escalates usernames, photos, videos, and text to reduce online harassment and cyberbullying on platforms like Roblox. Their solution is trusted and loved by brands like Reddit and Giphy and they claim that their tech can detect inappropriate content with human-level accuracy.
Another popular option is Amazon Rekognition, which utilizes deep learning technology and years of Big Data analytics to accurately recognize pictures, videos, and text. Its recognition is constantly improved using new data to deliver high-quality automated responses in less than 0.1 seconds. The platform also offers a variety of APIs that are designed to help businesses create safe digital spaces for their users.
Requirements
A content moderation solution is a must-have for social media platforms, websites, and forums. It filters out inappropriate, offensive, or illegal content to ensure that users have a safe and positive experience on your platform.
A variety of different types of content moderation software are available, including machine learning algorithms and natural language processing (NLP). Machine learning algorithms analyze text to identify specific categories of sensitive content such as NSFW, drugs, violence, and hate speech, and NLP uses natural language to detect contextually relevant terms.
Some solutions also feature user flagging systems that allow users to report comments or posts for review by human moderators. Others use automated filtering, such as keyword or RegEx filters that block words associated with banned behaviors, but require manual intervention to pick up more nuanced violations of community guidelines. Other solutions include a reactive moderation process that only involves content moderators when a piece of user-generated content is particularly severe or breaks site rules.
Integrations
Content moderation software can be integrated with a variety of different types of apps and services. For example, it can be used in conjunction with customer support apps to help ensure that user-generated content does not contain inappropriate language or violate any terms of service. It can also be used in conjunction with e-commerce websites to protect minors from viewing age-inappropriate materials. It can also be integrated with facial recognition and voice analysis software to enhance the accuracy of the moderation process.
Besedo offers a comprehensive content moderation platform that integrates image, video and text moderation tools into one simple interface. Their solution is trusted and loved by brands like Roblox and can handle high volumes of content at scale while keeping moderator decision-making transparent. It can also detect fake accounts and other malicious activity. The company also provides a unified API that can be customized to fit any application’s specific needs. It uses state-of-the-art models and years of Alibaba big data analytics to recognize and quickly respond to images, video and text that contain violence, terrorism, drugs and other illicit behavior.